Reset counters on Konica Minolta Bizhub C458

If your printer uses counters for staff or groups, and they need resetting, follow these few steps. Note - you will need the admin logon code and the administrator password to complete these steps:

• use admin code to log on to the printer
• click on utility
• click on administrator settings (this might take a couple of seconds to become visible in the menu)
• enter administrator password
• click on user authentication/account track
• click account track setting
• click account track counter 
  • at this point you could clear the counters for all staff if desired or for individual clearance find the staff member's name and highlight it
  • click counter detail
  • click clear counter

These steps are specific to the Konica Minolta Bizhub C458 however most (certainly other Konicas) should be similar. Please raise a ticket if you require further assistance.